As a dentist, you need to play a dual role of a manager AND a practitioner. So, when you manage and motivate your dental team, you need to assess your practice both from the perspective of a leader and a dentist. You need to think of innovative ways to show appreciation to your team. Here are a few simple rules that can bring a lot of changes to the way your practice runs.
It may sound cliché, but nothing works more than a vibrant smile. If you are always grouchy due to the stress related to the job, do not be surprised if your team unintentionally follows your mood. Learn to appreciate the small things — even something as simple as appreciating how tidy the clinic is. Try and bring a cheerful disposition to the office. We know that dental jobs are not stress-free, but there is no point in harping on the stress. Don't sweat the small stuff! Instead, you should try to make your staff feel appreciated and happy.
Praising is a good way to show that you care
Saying “please" and "thank you" to your staff reminds them that their job is not only essential but is also appreciated. When one of your employees exceeds your expectations, let them know how you feel. Their efforts should never go unnoticed. Who does not want to feel appreciated?! At the end of the day, everyone should feel that their efforts are never taken for granted. It goes to show that you have noticed their efforts and are taking time to appreciate them and all that they do.
If one of your team members is not performing up to the mark, you should let them know. Unless you have regular performance reviews, it is difficult for them to understand where they are making the mistakes. You should always have a proper review process in place. This will not only help you to assess the performance of your team, but it will also help you to provide proper feedback. A positive feedback will boost the confidence of the team member. And if there is an issue, you can address it so that it does not become a major problem.
Introduce a rewards program
Introducing a rewards program to motivate and appreciate the hard work of your team is a good way to show that you care. But before you start a rewards program, try to analyze the kind of rewards the employees are looking for. Some would be happy with a hand-written note, while others may like a spa day or even a paid vacation! Every employee is different, so are their aspirations. You can listen to the conversation among staff and try to find out their preferences and choices. Or a simple but effective way would be to prepare a questionnaire and hand it to your employees so that you know about their choices and then you know how you can reward them accordingly.
There is a wide variety of ways to show your dental team appreciation that can go far towards keeping your staff satisfied, engaged and retained. Show your appreciation to your team by giving your employees the tools they need to succeed. When every individual on the team is successful, this contributes to the team as a whole, and everyone will see the impact.