600 Crowfoot Crescent N.W Suite 340 Calgary, AB

Frequently Asked Questions

We organized all of your questions onto one page. If you find yourself with more questions - please contact us!

General Questions

What is StreamHQ

StreamHQ is a simple human resource & learning management system. It is the easiest way to stay on top of your human resource administration, training and organization.

Is StreamHQ hard to use?

We designed this software to be simple and with just a few clicks of a button, you can streamline and automate your team & practice.

Can I host media on StreamHQ?

Yes, you can upload your documents and even videos to your account.

Does it cost me extra to add more team members?

We don't charge per user, but each plan has a set amount of users allowed in the system. For instance, if you have signed up for a plan that allows up to 5 active users, but, you need more than 6 team members, you will have to upgrade to the next tier.

Can I cancel my subscription?

Yes, you have the option to cancel your subscription at any time. Cancelling your plan comes into effect immediately. It is your responsibility to transfer/download all of your employee files, training and documents that you uploaded or else you will lose all of that information.

Who is StreamHQ for?

StreamHQ is designed to help Dentists, managers and team get their time back! If you struggle staying on top of documenting, training and delegating what you do, or if your training manuals, materials, employee files are scattered all over the place, StreamHQ is for you!

What If I don't have any systems?

We have dozens of tutorial videos and additional resources to help you develop your systems with ease. We also have special services and partnerships that can help you get started.

Can I give admin access to other staff members?

Yes! You can grant admin permissions to enable your manager or supervisor to view employee files, upload HR documents & training and assign tasks.

Is StreamHQ safe & secure to use?

Absolutely. StreamHQ is totally secure and only team members you assign as users can access your company content. If someone leaves the company, it's just as easy to remove them from the systems. And each user can be assigned different roles bases on permissions. All of our data is stored on HIPAA compliant server and database that is encrypted and backed up daily. 

Is StreamHQ safe & secure to use?

We do not give refunds, however, you can cancel your account at any time.

Have further questions?

We'd be happy to help.

Knowledge Base

Select the chat button and a representative will be happy to answer your questions!
CHAT HOURS: 8:00am : 6:00pm

Video Tutorials

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Contact Our Support

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