One of the biggest struggles every business has is finding and keeping great employees! It doesn’t have to be… Indiana Jones didn’t find the Holy Grail without using a map and neither should you!
Here are a few tips to help you find, hire and retain the BEST employees in your Dental Practice!
Determine your staffing needs
The only time you start thinking about your staffing needs is when you are filling a recent vacancy. We see it all the time, practices go into panic mode and settle for hiring the best candidate from the pile of candidates that apply! Big mistake!
Even before you have the need to hire someone, you should identify the traits, qualities, skills and cultural fit that you are looking for. Having this AHEAD of time actually helps you in the screening process. When you have a pile of resumes, you can just follow a checklist and easily discard those who do not fit your criteria. Better yet, hire a Dental Recruiter to help simplify your hiring process and streamline your operations- allowing you to do what you do best; provide top-notch service to your patients!
ON-BOARDING & INTEGRATION
YIPPEE! Your recruiter (AKA- Stream Dental), just helped you hire a ROCK-STAR candidate and it’s their first day! This is the start of your new relationship and if not started off on the wrong foot could end very badly and quickly! At Stream Dental, we really stress the importance of proper onboarding and integration of your new hire.
Did you know that 22% of employee turnover happens within the first 45 days of employment? Nothing worse than starting at square 1 after all that time invested to find them in the first place!
Take this time to really outline their role, responsibilities and your expectations. The biggest mistake we see is baptizing your new hire by fire! Throwing them into the mix and making them feel more overwhelmed than welcomed!
TRACK & MEASURE RETENTION
Don’t be fooled- just hiring someone is step ONE and now you need to nourish and grow this relationship to blossom into a long-term and loyal employee!
Start by reviewing your history of employee retention- has there been a recent high turnover rate? If so, this may mean your employees are unhappy with the organization, see little room for growth, or found a better paying job.
Combating those issues will help raise your retention rate and could save you thousands of dollars and hours upon hours of training time with new hires.
REVIEWS & FEEDBACK
Formal, annual reviews don't work, at least not to combat turnover. You need to meet one-on-one, at least on a quarterly basis. Spend the time to ask them what's frustrating them about their job. What they want to be doing--but aren't getting to do. Don’t take the answers personally but use this as an opportunity to learn about what’s not working and create a plan to make things better.
Hiring and keeping good employees is crucial to the health of your office, but we understand if it seems overwhelming. If you're interested in learning more about how you can ease this process and ensure that it's done right, don't hesitate to contact Stream Dental today. We have the solutions you need! Check out our NEW HIRE BUNDLE which holds all the steps you need to ensure you hire TOP TALENT every time!